Reactivate a Terminated User

General Description

When a user account is terminated, all organization and application roles are removed from it and the account is assigned to an organization titled Terminated Users.  To reactivate the account, a security officer must uncheck the Terminated User check box, update the account, and assign appropriate organization and application roles.

Reactivate a User Account

If you are a security officer and you wish to reactivate a terminated user's account, complete the following steps:

  1. From any page in MyGaDOE, hover your mouse over the Search Type icon.  This icon will vary based on the type of search chosen.  When the page first displays it defaults to the district search option ( Search Type Icon ).  In any event, the icon is located just to the left of the Search text box (Search Text Box).  The Search dropdown menu displays, as shown below.

Search Menu

The Search dropdown menu displays when you click the Search icon

  1. Click the People icon (The People search icon).  The Search menu resets to perform a people search, as shown below.

Search bar reset for people search

The Search menu reset to search for people instead of districts - note how the icon has changed from the District search icon to the people search icon

  1. Click inside the Search text box to place your cursor there.

  2. Enter the last name of the person, you want to find.

  3. Press the Enter button (Return on Macintosh computers).  MyGaDOE searches its database and displays the Search Results page, as shown below.

The Search results page

The Search results page

  1. Click the Edit (The Edit icon) icon next to the person whose account you want to reactivate.  The Edit User Permissions page displays, as shown below.

The Edit user page showing a user marked terminated

The Edit User Permissions page showing a user marked terminated (just above the Assign Roles button near the bottom of the page)

  1. Click the Terminate User check box so that it is unchecked.  This box is located just above the Assign Roles button.

  2. Click the Update Person button located at the bottom of the page.  The screen refreshes.

  3. Click the Assign Roles button.  The Assign Roles page displays, as shown below.

The Assign Roles page

The Assign Roles page

  1. Click the Assign Organization and Role section expansion icon (The Expand Section icon).  The section expands, as shown below.

The Assign Organization and Role section

The Assign Organization and Role section, expanded

  1. Select the appropriate organization to which the user belongs.  The "Roles for Selected Organization" options display, as shown below.

An example of the "Roles for Selected Organization" options, which displays when you select an organization for a user

  1. Select the appropriate organizational roles for the user by clicking the Add Role icon (The Add Orgizational Role icon) located next to the role.

  2. Click the Save Org Role(s) button.  The selected roles are saved and the screen refreshes.

  3. Click the Assign Application Role section expansion icon (The Expand Section icon).  The section expands, as shown below.

Warning:  If you are reactivating someone to the role of Security officer, they must not only be designated as a security officer in organizational roles, but also as a security officer in application roles.

The Assign Roles section, expanded to show available options

The Assign Application Roles section, expanded to show available options

  1. Click the Expand Application Role icon ().  The role expands to show available options within that application, as shown below.

The Assign Application Roles section, expanded

The Assign Application Roles section, expanded to show available options

  1. Select the appropriate roles from the appropriate applications.

  2. Click the Save App Role(s) button.  The selected roles are saved and the screen refreshes.

  3. This completes the reactivate a terminated user task.